Disney Plus phone number. Disney Plus Issues Happen. This makes no sense because I literally watched Disney plus yesterday no problem! Disney Plus app not working issue. Problem not fixed. In the meantime, there are a couple of things you can try on your end to troubleshoot. Tags: Disney, Disney Plus. A lot of other users complained about the same problem. She further adds that the power cycling the TV is not working in this case, the TV does not have the ability to clear the app cache, she cannot delete the Disney app and that the “reset Smart Hbu” option has been rendered useless too in this case. Amazon stick doesn’t support it as well. This should only take about 5 seconds.With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.Note: If you switch off a surge protector with other devices plugged into it (such as your router), give them time to power up and reconnect before testing any functions on your TV. Just tap the link while on your device and select Update. For instance, one bizarre glitch resulted in tons of Disney Plus user profiles being switched from English to Spanish. Subscription charges apply. Is Your Disney Plus Suddenly in Spanish? To get Disney Plus on an older Samsung TV, you can hook up a streaming device like a Roku, Amazon Fire TV, Apple TV (4th gen or later) or Chromecast. Follow these steps: Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. Second, make sure that there are no Disney Plus outages in your area. The Disney App on a few selected Samsung smart TV models is reportedly not working, and a few users have taken to the online Samsung forum to get assistance on this urgent matter, and subsequently made Samsung aware of the problem. This advice is good for everyone who experiences Disney Plus issues, regardless of what model of TV you own. They will connect to the TV through HDMI and enable you to access Disney Plus through their apps. Furthermore, the problem does not appear to be limited to Samsung Smart Hubs only. For the best experience, we recommend a high-speed Internet connection and a Smart TV running the most recent version of its operating system We wtorek 12 listopada Disney Plus oficjalnie wystartował na kilku czołowych rynkach, wliczając w to USA oraz Kanadę. “When I went to watch Disney+ it said that it’s not compatible with my TV. Disney+ is the exclusive home for your favorite movies and TV shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. As much as we love having all of our favorite Disney classics available to stream on Disney Plus, there’s no denying that the streaming service sometimes has some issues. First, we recommend the age-old IT solution: Turning it off and back on again. I have FW 1242 and tizen 1.1.2.0711052 2 Hello i am having issues with the my Samsung Smart tv (model UN65KS8500FXZA) and Disney Plus App. Disney+ supports Samsung TVs from 2016 or later (with HD video support) that use the Tizen operating system. Disney Plus launched early Tuesday, and users wasted no time complaining of service failures.. Samsung. I'm sure Verizon is overwhelmed with the amount of people signing up for this offer, but they should have planned for increased traffic on launch day and have had proper technical support (not just basic customer service reps) available to fix these problems. We use cookies and collect analytics to improve the visitor's user experience. You may encounter different kinds of Disney Plus issues when you use it. If you don’t have a 2016 model, this is the first thing you should try. Now, press the up arrow two times … Watch TV shows and movies from the master storytellers at Disney, Pixar, Marvel, Star Wars and National Geographic with the Disney+ app on Samsung TV. Hulu will launch Disney Plus on Nov 12, 2019. Restart your TV, restart the Disney Plus app, then try uninstalling and reinstalling your Disney Plus app. The problem is not on Disney app’s part since Disney+ has never seen that particular error code (1016). The solution to the problem seems to vary from user to user because another user mentioned that the problem on his smart TV has been resolved. He is the owner of What's On Disney Plus & DisKingdom. Like any other streaming service, Disney Plus doesn’t work successfully all the time. Samsung smart TVs running Tizen OS including all models from 2016 onwards are compatible with the Disney+ app. Users have been reporting that Disney Plus is failing to load on some 2016 smart TVs from Samsung. Secondly, the issue seems to be with 2016 Samsung Smart TVs. Third (and perhaps most importantly), Samsung and Disney Plus are aware of the issue, and are supposedly working on a solution. Roku worked fine for months on Disney plus, then started having problems one at a time. Tried installing on samsung tv (wireless ) and no buffering. For the best experience, we recommend a hi What is going on!” They’re far from the only ones having issues with Disney Plus and their Samsung TVs. This is in part Samsung's fault since it's so resistant to embrace HDMI 2.1 specially in its higher tier TVs and soundbars. When are you fixing it and when are you sorting compensation for your error? One user reports, “After a couple of months of using the Disney App on my Samsung TV without issue, it recently stopped working. Disney Plus is now live, and right now the only major omission is the Nintendo Switch.We've also learned about one brand of smart TVs that doesn't support it, details below. Disney Plus Party Helps You Make the Most of Social Distancing, This Is Why Serena Williams Doesn't Celebrate Her Daughter's Birthday, Meghan Markle Is Expecting Baby Number Two Following a Miscarriage in 2020, ‘Bridgerton’ Heartthrob Regé-Jean Page Will Be Hosting ‘Saturday Night Live’, Pepsi and Fox Teamed up to Make a Game Show With the Dude From 'American Pie'. But we have a loophole, Hulu support Disney Plus. When new versions of apps are released, the old ones often become incompatible. Disney+ (Disney Plus) is a popular streaming service, containing a lot of content. Tried all the steps above on both premiere and ultra (wired and wireless), both on update 9.4.0 build 4200. “I have a 2016 Samsung TV,” Reddit user Zzgamer9000 recently posted in the r/DisneyPlus subreddit. As you wait for a fix from Samsung, keep an eye on the Samsung Support and Disney Plus Help Twitter accounts — they’ll probably post an update when the issue is resolved. He has visited Disney Parks around the globe and has a vast collection of Disney movies and collectibles. Exactly What Time Are New Movies Added to the Disney Plus Lineup? Exiting the App. That was certainly strange, but now, there’s a new Disney Plus issue that’s causing all kinds of grief. The first thing to note is that while Disney Plus might be the only app no longer working on your Samsung TV, the issue actually originated with Samsung, not with the streaming service. There does seem to be a problem with the Disney app on the 2016 models so I've now purchased an Amazon firestick instead and I can now watch Disney + in 4K and HDR. Since there was no accompanying Disney+ roll out, the app now is incompatible with the TV. From new releases to classics and exclusive originals, there’s always something new to discover. For Disney Plus, your TV or monitor should support HDCP 2.2 for viewing 4K video and HDR content. If you’re not partial to waiting on hold, there’s a live chat option available over at the Disney Plus help centre. I have the 49KU6400 and the Samsung Disney Plus app doesn't even show HDR10 in the details at the moment. Starting today, Samsung Smart TV owners in the U.S. will be able to enjoy unprecedented access to Disney’s extensive library of films, television series and huge variety of original feature films, documentaries, scripted and unscripted series, and short-form content, via Disney+, Disney’s dedicated streaming home for entertainment. ?Did Samsung decide to push an update to people are forced to buy new TVs lol@disneyplus @SamsungSupport pic.twitter.com/6Vd0gaYuTf. Though Samsung tablets running on the beta UI may have faced issues, Disney Plus was launched for all Samsung tablets (as well as Apple TV, Xbox One, PS4, Roku, and more). Make sure that you are using the latest version of the Disney Plus app for Android or iOS devices. Cannot Login to Disney Plus account. It’s true Netflix, Prime, and Hulu support Samsung smart TV. So what’s going on? Well, despite Disney’s preparations for a massive launch, people had a bunch of different problems with the service on launch day. So far the Disney app needs a bit of work and Samsung and disney need to figure out a way to provide atmos sound quality via the app in a way that it's compatible with the Samsung devices. Are you guys kidding me? Explore Disney+ on Samsung TV. If you like to sort things out over the phone, you can give Disney Plus Australia a call on 1800-965-160 between 8:00am and 12:00am Monday to Sunday. Start streaming today. Note: If you know you have a 2016 Samsung Smart TV, doing a power cycle won’t work until Samsung has resolved the issue, but it never hurts to make sure all of your software is up-to-date. Disney Plus keeps freezing. A Samsung moderator on the official forum mentioned that the issue has now been resolved. Disney Plus działa w kratkę, a internauci zza Atlantyku narzekają na niedziałające serwery, nieaktywne konta, niedostępne materiały oraz wadliwe funkcje wewnątrz samej aplikacji. Same network, two different roku devices don't work, tv does. You can also delete the app and then download it again from the official app store. That could be your problem here. ©2017-2021. Roger has been a Disney fan since he was a kid and this interest has grown over the years. Disney … I pay for Disney which because of Samsung I can't watch. Your account is blocked and a lot more problems are faced by users. Though there are some common problems faced by users, and in this post, we will guide you with all common problems of Disney plus and how to fix it . Obviously, it’s not great for either party to not resolve the problem, so chances are your Samsung TV and your Disney Plus app will be best buds again soon. Disney+ isn’t loading aka, connection issues. Unfortunately, Disney+ doesn’t support Samsung TVs using the Orsay OS or the built-in Web browser. The problem might be that Samsung had rolled out a Smart Hub update in early February; however. Here’s what’s going on with the Disney Plus and Samsung TV issues. The Disney App on a few selected Samsung smart TV models is reportedly not working, and a few users have taken to the online Samsung forum to get assistance on this urgent matter, and subsequently made Samsung aware of the problem.. One user reports, “After a couple of months of using the Disney App on my Samsung TV without issue, it recently stopped working. If you're using a smartphone, tablet, gaming console, streaming device, or smart TV, go to your device's app store and see if there's a Disney Plus app update to install. Secondly, the issue seems to be with 2016 Samsung Smart TVs. The first thing to note is that while Disney Plus might be the only app no longer working on your Samsung TV, the issue actually originated with Samsung, not with the streaming service. Disney+ supports Samsung TVs from 2016 or later (with HD video support) that use the Tizen operating system. A cold boot actually shuts the TV down and reboots it, like restarting a laptop. The above given are just the possible issues regarding why your Disney Plus account isn’t loading or isn’t working on your device. Users facing the issue can try the below steps or visit this link for detailed troubleshooting. All Rights Reserved. Cold booting your TV is a little different than simply turning it off and back on. A cookie is a piece of information that a website stores on a visitor’s computer. Here’s How to Fix It. In the meantime, you should still be able to access Disney Plus from other devices, so now is a great time to charge up your tablet or laptop. Disney's new streaming service, Disney Plus, was not available to download as an app even a day before launch, which likely contributed to the program experiencing problems on … Furthermore, this error is not limited to the US only since a few of the users outside of the US have the same grievances. Update the Disney Plus app. Disney+ provides some additional information that will help improve your viewing experience. * *Available on 2016–2020 Samsung TVs. @SamsungUK The smart Hub update now means that @disneyplus doesn't work. If you happen to have a 2016 Samsung Smart TV, you may have noticed that Disney Plus has suddenly stopped working with your TV — even if you’ve used it without any issues before. Here are some common Disney Plus problems: Unable to connect to Disney Plus. The Samsung Moderator had suggested changing the DNS number manually by clicking on Menu> Network> Network status>IP settings on the TV remote, and thereby manually assigning the DNS server value to 8.8.8.8. Let’s go, Samsung; They don’t support DC and Disney Plus. Whenever I open the app on the tv, I receive the below message and after a few seconds the app closes – We’re having a problem. Another user has complained that his TV bearing the model number UE55KS8000L, which does not have a smart hub, is also facing the same problem. However, there appears to be an issue that is affecting the Disney Plus app on some smart TV models. TechGenyz. The Disney+ app doesn’t support Samsung TVs using the Orsay OS or the built-in Web browser. Disney Plus Live Chat. Disney+ rose quickly to become one of the most popular streamers, particularly for Marvel fans, Pixar followers, and, of course, people with … We've discovered that not all streaming devices that have a Disney+ app … Disney+ might be the latest and greatest streaming service, but it's not without flaws. When you turn it off, it is really in standby. Disney has recently launched its video streaming service, Disney Plus which is officially known as Disney+, in an effort to challenge the already booming video streaming market. Launch the Disney Plus app, select the content you’d like to watch, and hit the play button. This can solve issues you may be having with apps, glitches in the menu, picture issues, etc.There are two ways to cold boot your TV.With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. The app is compatible with all Samsung smart TVs released in 2016 and later. Here’s hoping everything is back to working order soon so you can get back to watching your favorite Disney content! Disney+ is available right now on Samsung Smart TVs from 2016 to the current line up, and that use the Tizen operating system. Using the app on my Xbox One S it shows both 4k and HDR10. How to fix Disney Plus problems on smartphones, tablets, and PCs By continuing to browse the site, you agree to our use of cookies. Me too have problem with KS9000 in Italy... see only in HD 1080 or HD 1080 HDR... is a problem with Disney App or by Samsung old Tizen o.s.? Error Code: 1016 – App_Config_Failure.”. You can do this easily by visiting downdetector.com. One of the most common sources of software problems is outdated software.